IMPORTANT
All our products are hand-made and made-to-order for each purchase. On every product's page there is a statement with the estimated production time that we need to fulfill your order. Usually this time is 3-5 business days, or 5-7 business days for certain items.
This means that no matter what type of shipping option you choose at check-out, we will still need the estimated production time stated on the items' page from your purchase, before we ship your order out.
SHIPPING
Domestic Shipping: We ship with the USPS carrier. You can choose between:
• First Class takes 3-7 days and is free with orders above $70, below this amount the cost is $5.
• Priority Mail takes 2-3 days after the order has shipped, and costs $10.
International Shipping: We ship with USPS First Class and DHL Express internationally.
• USPS First Class is the cheapest option ($14 to Canada, $18 worldwide) and it takes 1-4 weeks to deliver depending on your location.
Currently, as Customs are unpredictable on holding the parcels, in some cases this time has extended up to 6-8 weeks. When you select USPS as your shipping option, please note that once the parcel leaves the United States, it gets transferred to your local government postal service, which might affect the tracking on not being updated sometimes. So, if there are shipping delays, please contact your local customs/post office as we are unable to contact customs authorities on the customers' behalf.
• DHL Express, takes 3-5 business days worldwide, and we reccomend you choose this option if you're purchashing for a specific time of arrival and want more reliable tracking. The cost varies on the country, but they range from $35-$48 (you can see yours at check-out)
. Customs Duties & Taxes: Import duties and taxes are not included in the purchase price or shipping rate. Customers are responsible for any customs and duties fees that may incur.
Lost parcels: Please ensure that your delivery address is correct and secure.
We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back at Anita Berisha Jewelry, and a reshipment fee will incur.
All our products are hand-made and made-to-order for each purchase. On every product's page there is a statement with the estimated production time that we need to fulfill your order. Usually this time is 3-5 business days, or 5-7 business days for certain items.
This means that no matter what type of shipping option you choose at check-out, we will still need the estimated production time stated on the items' page from your purchase, before we ship your order out.
SHIPPING
Domestic Shipping: We ship with the USPS carrier. You can choose between:
• First Class takes 3-7 days and is free with orders above $70, below this amount the cost is $5.
• Priority Mail takes 2-3 days after the order has shipped, and costs $10.
International Shipping: We ship with USPS First Class and DHL Express internationally.
• USPS First Class is the cheapest option ($14 to Canada, $18 worldwide) and it takes 1-4 weeks to deliver depending on your location.
Currently, as Customs are unpredictable on holding the parcels, in some cases this time has extended up to 6-8 weeks. When you select USPS as your shipping option, please note that once the parcel leaves the United States, it gets transferred to your local government postal service, which might affect the tracking on not being updated sometimes. So, if there are shipping delays, please contact your local customs/post office as we are unable to contact customs authorities on the customers' behalf.
• DHL Express, takes 3-5 business days worldwide, and we reccomend you choose this option if you're purchashing for a specific time of arrival and want more reliable tracking. The cost varies on the country, but they range from $35-$48 (you can see yours at check-out)
. Customs Duties & Taxes: Import duties and taxes are not included in the purchase price or shipping rate. Customers are responsible for any customs and duties fees that may incur.
Lost parcels: Please ensure that your delivery address is correct and secure.
We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back at Anita Berisha Jewelry, and a reshipment fee will incur.
RETURNS & EXCHANGES
If you're not happy with your new item, we will accept a return or exchange on merchandise purchased at anitaberisha.com within 14 days after the item is received. If this timeframe has passed, we can not accept a return.
To request a return, please email orders@anitaberisha.com with your reason.
In this event, the customer is responsible for all shipping costs.
Please note that the original shipping costs paid by the customer will not be refunded.
Items must be sent back unused, undamaged, in their original packaging.
• Items returned without our knowledge will not be accepted and will be returned to the sender.
• We will not accept returns, and are not responsible for Anita Berisha Jewelry items purchased from other retailers.
For faulty items or repairs, please email us at orders@anitaberisha.com with your issue and please attach an image so we can assist you better.
All items purchased during our sales, are considered final sale and cannot be returned.
RETURNS & EXCHANGES
If you're not happy with your new item, we will accept a return or exchange on merchandise purchased at anitaberisha.com within 14 days after the item is received. If this timeframe has passed, we can not accept a return.
To request a return, please email orders@anitaberisha.com with your reason.
In this event, the customer is responsible for all shipping costs.
Please note that the original shipping costs paid by the customer will not be refunded.
Items must be sent back unused, undamaged, in their original packaging.
• Items returned without our knowledge will not be accepted and will be returned to the sender.
• We will not accept returns, and are not responsible for Anita Berisha Jewelry items purchased from other retailers.
For faulty items or repairs, please email us at orders@anitaberisha.com with your issue and please attach an image so we can assist you better.
All items purchased during our sales, are considered final sale and cannot be returned.